Terms
privacy notice
How we use your information
This privacy notice tells you what to expect when The Lonely Leader collects personal information. It applies to information we collect about:
• visitors to our website
• people who contact us through social media
• people who email us
• people who work with us
• people who are interested in working with us
• people who have worked with us in the past
• job applicants, current and past employees
Visitors to our websites
When someone visits www.thelonelyleader.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Use of cookies by The Lonely Leader
You can read more about how we use cookies on our Cookies page.
People who email us
Any emails received will be processed internally so that we can deal with your enquiry. We will monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who work with us
On starting work with us we may gather and store the following information:
• Email address
• Phone number
• Address
• Bank details
From time to time, we may require access to your customer data to complete a project. At the time of the request we will explain what we need and why it is necessary. If you approve for us to use it, it will be transferred and stored securely on our servers and will only be accessible to those that work on the account. Once the data has been used it will be deleted immediately. We will never pass your customer data onto a third party.
People who are interested in working with us
This includes and is not limited to clients, freelancers and supporting agencies. On making contact with us we will use the contact information you have provided in order for us to complete your enquiry, after which we will ask if you would like to be added to our database to be kept up to date with the agency or if you wish your details to be kept on file.
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People who have worked with us in the past
This includes and is not limited to clients, freelancers and supporting agencies. We will securely hold information from previous business relationships only for as long as deemed necessary to comply with business accounts.
Job applicants, current and past employees
Any job applications received through our website or directly through current employees will be kept for as long as necessary to complete the recruitment process. As soon as your details are no longer needed they will be deleted.
Any applications received from recruitment agencies will be held securely during the recruitment process and deleted as soon as they are no longer necessary.
On starting your employment with The Lonely Leader we will require additional information such as bank details for salary payments and emergency contacts. This information will be held securely during your employment and for the necessary duration dictated to by HMRC after completion of your employment.
Transfer of personal information
On occasion we may need to pass your details to other people that we work with. This information will always be transferred securely, and we will always ask your permission first and give you details of who we wish to pass your information to and why.
Access to personal information
You can at any time request to see what information we hold about you, in accordance to your individual rights outlined by the ICO, by making a ‘subject access request’. If we do hold information about you, we will:
• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.
To make a request to The Lonely Leader for any personal information we may hold on you please email us at hello@thelonelyleader.co.uk
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
Request to delete personal information
You can at any time request that we delete any personal information we hold about you. To do this please write to us at hello@thelonelyleader.co.uk
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 1st September 2019.
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